17 ott - Italia
Volkswagen Financial Services | Italy
Job description
The Process Automation Intern supports the team in identifying, analyzing and implementing automation solutions aimed at improving efficiency and process quality. The role offers the opportunity to gain hands-on experience with automation and AI technologies such as UiPath, Microsoft Power Platform and Microsoft Copilot, while contributing to automation initiatives and learning business process management practices.
Role and duty – core business
Support the development and testing of automation workflows using UiPath and Microsoft Power Platform tools
Support the development and testing of AI agents using UiPath and Microsoft Copilot
Assist in documenting business processes, technical analyses, and automation requirements.
Collaborate with business teams to analyze processes and assess the technical and economical automation feasibility
Support the maintenance and monitoring of existing automations.
Support the management of tickets opened by business users related to existing automations
Assist in troubleshooting and resolving basic issues related to automated processes.
Contribute to the continuous improvement of automation as well as AI-driven solutions
Collaborate with HQ Robotics Team in case of issues/requests concerning the RPA infrastructure
Support the preparation and maintenance of reports and dashboards for monitoring purposes.
Stay updated on industry trends and best practices in business process management
Competences
Degree in Computer Science, Information Technology, Engineering or related field
Basic knowledge of automation and AI concepts
Basic knowledge of Power Platform suite, in particular Power Automate, Power Apps and Power BI
Basic programming knowledge such as C#, .NET, Python, VB.NET, SQL
Strong understanding of process analysis, workflow design, and automation best practices
Analytical, problem-solving, and communication skills
Ability to work collaboratively in a fast-paced and agile environment
Proficiency of English in bo
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