Training Learning and Development Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8gu60d

Overview As Learning & Development Manager, you will design and implement staff development, leadership programs, onboarding, and succession planning across Lefay Resorts. You will partner with executives to close capability gaps and deploy Marriott programs like Power of M, HOME, DLZ, and NovoEd. You'll lead the Lefay SPA Academy and coach leadership excellence while building a sustainable talent pipeline. Expect travel across two resort locations and on-site support to align learning with business goals. Identify capability gaps and design targeted development solutions
Measure learning impact via engagement, retention, guest satisfaction, service quality, and financial metrics
Develop and coordinate the Lefay SPA Academy
Execute the learning and development strategy aligned with priorities
Lead leadership, onboarding, succession planning, and talent development initiatives




Drive employer branding activities and partnerships with schools
Ensure delivery of corporate, compliance, service excellence, and leadership programs
Promote continuous learning, coaching, and leadership excellence
Coordinate cross-site coaching and training delivery across two resorts
2-year degree with 6 years of HR/hospitality experience or 4-year bachelor's degree with 4 years' experience and certified trainer
~ fluent in Italian and English
~ experience in learning, leadership development, onboarding, and talent management
~ experience coordinating with executive leadership and hotel operations
~ collaboration
~ communication
~ coaching mindset
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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8gu60d