17 ott - Italia
Mercier Consultancy Group
French Speaking Cybersecurity Customer Experts
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm dedicated to connecting top-tier talent with industry-leading organizations across Europe. We pride ourselves on facilitating career-defining opportunities that blend professional growth with exceptional lifestyle experiences.
Job Overview
We are currently seeking highly skilled professionals for the French Speaking Cybersecurity Customer Experts position in Greece. This is an exclusive opportunity to launch your career in the rapidly evolving cybersecurity sector while enjoying the vibrant Mediterranean lifestyle offered by one of the most sought-after jobs in Greece.
Key Responsibilities
- Act as the primary point of contact for French-speaking clients regarding complex cybersecurity software and security protocols.
- Provide technical support to ensure the integrity of client data and the efficacy of their digital protection suites.
- Monitor and troubleshoot potential security vulnerabilities in real-time,
escalating incidents to Tier 2 technical teams when necessary.
- Educate users on security best practices to prevent unauthorized access and data breaches.
- Maintain detailed case documentation within our security management ticketing systems.
- Stay updated on the latest cybersecurity threats and industry trends to provide proactive security consultations.
- Collaborate with international security engineers to refine internal customer service and threat-response workflows.
- Native or fluent French (spoken and written) is mandatory for this role.
- Valid EU passport or right to work in Greece.
- Strong passion for the cybersecurity industry and interest in digital safety.
- Exceptional problem-solving skills and a high degree of technical aptitude.
- Professional fluency in English for internal training and team collaboration.
- Ability to relocate to Athens for this full-time on-site position.
What We Offer
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