Technical Field Area Manager- Southern Italy

17 ott - Bardi
Kubota

Since , Kubota has evolved in a unique way worldwide.
With a strong will to solve problems in food, water and the environment, we have leveraged our strength as a manufacturer and a solutions provider.
Spanning across 120+ countries and employing more than 50,000 people in Asia, Europe and North America, Kubota generates revenue in excess of $20 billion.
From agricultural and industrial machinery, and overall water solutions, to any other living environment solution, our question, and our challenge was always the same: what can we do to meet the demands and enhance our lives for tomorrow?
Le informazioni riportate di seguito illustrano i requisiti del ruolo, l'esperienza richiesta ai candidati e le qualifiche associate.Explore this exciting career opportunity and join us on the journey as we seek to be an "Essentials Innovator for Supporting Life".
My job, Our futureWe are looking for a motivated and service?oriented professional to join our Tractor Service Department.
As part of an international after?sales organization,



the new team member will contribute to strengthening dealer support and enhancing service performance across the assigned regionThe new team member will be integrated into the Tractor service department, reporting directly to the Italian Service Manager.Key responsibilities include giving service support to dealers (regionally based), developing their after-sales business.Key ResponsibilitiesDealer Support: Manage daily technical inquiries from the field, providing expert guidance to dealer service progress, mechanics via telephone, mail and onsite.Case Management: Oversee the e-service ticket lifecycle and technical reporting, ensuring all troubleshooting and problem-solving protocols are correctly followed.Joint customers visit the dealer to fix complex technical issues.Dealer Visits: Conduct regular dealer visits to review service-related topics, including field follow-ups, new service bulletins, mandatory campaign progress, and warranty issues.

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