17 ott - Manciano
Saturnia Travertini Italia
Company Description Saturnia Travertini Italia Srl operates one of the largest travertine quarries in Italy, specializing in the production of high-quality, fully certified stone. All products meet stringent physical and technical standards and are tested for durability, including certification for 48 cycles of frost resistance. Saturnia stone is formed through unique geological processes over millions of years, resulting in distinctive brilliant whites and deep color variations. The nearby world-famous hot springs of Saturnia, enriched with gases and mineral salts, are evidence of the natural forces that create this exceptional travertine.
Role Description The Technical Team Member is a full-time, on-site role based in Manciano, supporting quarry and production operations. Key Responsibilities:
• Act as first-line onsite support for StoneCloud users across all STI functions.
• Drive StoneCloud rollout and adoption: user onboarding, practical training, workflow support, usage follow-up and
reinforcement of agreed digital processes.
• Monitor whether required operational data is being entered correctly and consistently; identify gaps, recurring user
issues and process failures and escalate them to Adrian/STC.
• Support PCs, tablets, printers, scanners, local network/Wi-Fi, Microsoft 365 and other approved business technology
used onsite.
• Diagnose and resolve routine hardware, software, access and connectivity issues; coordinate external or central
technical support when escalation is required.
• Prepare and configure user devices and support user access, permissions and standard applications in accordance
with CIO policies.
• Maintain an onsite inventory of relevant IT equipment and basic records of incidents, devices and recurring issues.
• Collect structured user feedback on StoneCloud and other systems and communicate requirements, defects and
improvement opportunities to the technology team.
• Support testing and controlled deployment of new StoneCloud function
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OPENJOBMETIS