17 ott - Arbatax
Falkensteiner Hotels & Residences Croatia
Do you want to be part of a steadily growing family-owned business, running more than 30 hotels & residencies in Europe? Would you like to contribute to creating a feel-good home away from home for our guests? At Falkensteiner you can expect a dynamic and open team that values both innovation and tradition. We are looking forward to getting to know you and soon welcome you as part of our team in Arbatax as:
Resort Experience Director-Arbatax Park Resort & Spa
We are seeking an experienced and visionary Resort Experience Director to redefine and elevate the guest experience across our resort. This role is ideal for a hospitality professional with a background in internationally recognized luxury brands.
This is not a traditional quality control role. We are looking for a leader who can create a unique resort identity and guest experience, shaping the atmosphere, energy, and emotional connection guests feel throughout their stay.
The successful candidate will be responsible for building and implementing a comprehensive guest experience strategy across the entire property,
creating a distinctive sense of place that sets Arbatax apart from other Mediterranean resorts. Beyond ensuring exceptional quality standards across accommodation, public spaces, and service delivery, the Resort Experience Director will design memorable guest journeys, develop innovative experiences, and foster an environment that inspires both guests and employees.
We are seeking someone with a strong eye for detail, creativity, and a deep understanding of luxury hospitality, capable of transforming every touchpoint into an authentic and engaging experience while continuously raising the resort's standards and positioning.
Key Responsibilities
- Develop and implement the resort's overall guest experience vision and strategy.
- Create and nurture a unique atmosphere and sense of place throughout the resort.
- Design memorable guest journeys and signature experiences from arrival to departure.
- Intro
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