Italian Speaking Digital Trust and Safety Specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8h0lwn

Italian Speaking Digital Trust and Safety Specialist About Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm, recognized as a leader in European recruitment and bespoke BPO solutions. We specialize in connecting top-tier talent with world-class organizations, setting the industry standard for professional career advancement and excellence. Job Overview We are seeking a dedicated professional for an Italian Speaking Digital Trust and Safety Specialist position in Bulgaria to join a dynamic team in the social media sector. This role is pivotal in ensuring a safe, secure, and positive experience for millions of users by moderating content and enforcing community standards in an exciting, fast-paced environment. Key Responsibilities * Monitor and moderate user-generated social media content to ensure compliance with global safety policies * Investigate reports of policy violations, including harassment, misinformation,



and sensitive material * Maintain a high standard of accuracy while processing content queues within the social media ecosystem * Collaborate with internal teams to refine moderation strategies and improve community trust and safety initiatives * Provide insights on emerging trends within the social media landscape to prevent platform abuse * Handle sensitive escalations with discretion, empathy, and strict adherence to established protocols * Contribute to a healthy digital environment, making this Italian-speaking job a vital role for platform integrity Requirements * Native or fluent Italian (spoken and written) is mandatory * Valid EU passport (required for all applicants) * Strong interest in the social media industry and current digital trends * Resilience and the ability to handle sensitive content with professional maturity * Excellent communication skills and attention to detail * Previous experience in trust and safety or customer support is considered a strong asset for this Italian Speaking Digital Tr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8h0lwn