17 ott - Roma
Pwo
ppSiamo il Gruppo Lottomatica, leader nel settore del gioco regolamentato in Italia e uno dei maggiori operatori europei, in tutte le aree di attività: scommesse sportive, gioco online e macchine da intrattenimento. Offriamo ai nostri clienti esperienze di gioco sicure e di qualità, attraverso tutti i canali, ponendo la responsabilità e la sostenibilità al centro del business. Siamo alla ricerca, per una Società del Gruppo, di un profilo di Customer Value Strategy Specialist che entrerà a far parte del Dipartimento Digital Betting. /ppWe are looking for a Customer Value Strategy Specialist for a Group company. The successful candidate will join the Digital Betting Department. /ph3Main activities /h3ulliSharing the product promotional strategy, to be tailored by cluster /liliDefining the contact strategy and communications plan aimed at strengthening - Retention - Churn prevention - Reactivation - Cross selling /liliConsistent application of the tone of voice and brand identity across all contact channels,
in accordance with group policies /liliExecution of day-to-day activities to ensure proper implementation of the promotional plan /liliOverseeing customer segmentation /liliManaging and monitoring the allocated budget /liliMonitoring and analyzing promotional results /liliRegularly sharing results with internal stakeholders /li /ulh3Requirements /h3ulliBackground in communication and customer relations /liliProficiency in using Microsoft Office applications /liliExperience in monitoring and analyzing financial results /liliExcellent problem solving skills /liliStrongly goal-oriented /liliExcellent ability to work in a team /li /ulh3Plus /h3ulliFamiliarity with the Power BI data visualization tool /li /ulh3What you will find in Lottomatica /h3ulliOpportunity to work in the largest betting and gaming company in Italy and one of the largest in the world /liliWork in a very dynamic environment and improve your skills while acquiring new ones /liliBeing challenged to pr
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