17 ott - Jesolo
Falkensteiner 62
ppDo you want to be part of a steadily growing family-owned business, running more than 30 hotels residences in Europe? Would you like to contribute to creating a feel-good home away from home for our guests? At Falkensteiner you can expect a dynamic and open team that values both innovation and tradition. /p pWe are looking forward to welcoming you to our team in bFalkensteiner Hotel Spa Jesolo /b soon as: /p h3bAssistant Front Office Manager (m/f/d) /b /h3 pbYOUR TASKS: /b /p ul liDirects front office operations such as checking in, checking out and providing guest assistance whilst ensuring compliance with all front office policies, procedures, standards and satisfaction of guests’ needs. /li liParticipates in the development, implementation and review of the policies, procedures, practices and standards. /li liTogether with the FOM selects, trains, develops, schedules and manages the performance of direct subordinates to ensure the efficient running of front office operations. Maximizes hotel revenue by controlling room inventory, group blocking,
packages and reinforcing the late charge policy to maximize REVPAR. /li liMaintains high visibility during peak period in order to ensure smooth running of operations, promotes good public relations, takes corrective actions and handles customers’ complaints to ensure their satisfaction /li liAssists in greeting VIP guests in absence of the Resident Manager/FOM upon their arrival and escorts them to their room. Establishes good relationship and offers assistance for the length of their stay. /li liCoordinates front office duties with various departments such as Executive Office, Housekeeping, Sales and Marketing, Engineering and Security to ensure that all guests are given friendly and caring service from their arrival until their departure according to FMTG Standards in a safe and secure environment. /li liIdentification training needs, plans training activities and oversees their implementation for all front office se
17 ott - Piove di sacco
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elettroteammarrinisrls
17 ott - Piove di sacco
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17 ott - Sestu
OPENJOBMETIS