Dental and Oral Care Administrative Coordinator

17 ott - Italia
MUSC

Job Description Summary The Administrative Coordinator reports directly to MUSC Health clinic leadership. Under general supervision, the Administrative Coordinator provides a high level of customer service while verifying and preparing documentation for the Dental Medicine EHR. This role facilitates the timely completion of the front desk registration process, telephone inquiries, scheduling, patient check-out process, and works closely with dental providers to provide quality service and care to patients. Provides courteous and professional customer service to internal and external customers. This position plays a critical role in keeping the clinic schedule full and addresses patient concerns and questions about patient finances and balances. Additionally, this position will be responsible for general administrative office needs. Entity MUSC Community Physicians (MCP) Worker Type Employee Worker Sub-Type Regular Cost Center CC005991 MCP - Florence Dental and Oral Health Pay Rate Type Hourly Pay Grade Health-23 Scheduled Weekly Hours 40 Job Description 20%:



Administrative Coordinator understands and consistently follows the MUSC Standards of Behavior and completes all assigned annual training. Provides excellent customer service to all internal and external customers, maintains open communication lines, and understands Federal, State, and MUSC Enterprise policies, procedures, and guidelines as it relates to their position responsibilities. 20%: Responsible for management of patient registration, updating all patient demographics at each visit, and obtaining signatures on required documents and consents as needed. Scan insurance cards and submit insurance verification forms to the Billing Office. Based on the assigned clinic, you may be responsible for verifying insurance benefits prior to patient's appointments. 20%: Responsible for scheduling patient appointments by using the planned appointment lists in Electronic Health Record (EHR) system to ensure the schedule

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