E-Commerce Store

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8h18iq

E-Commerce Store & Content Specialist - Fixed Term (Maternity Leave) Location Milano, IT ID: 12617 A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care. The E-Commerce Store & Content Specialist supports the management and optimization of the online store by carrying out content, product, and website activities, contributing to customer journey excellence, and collaborating with cross-functional teams to impact conversion, sales performance, and an elevated customer experience. Main Duties and Responsibilities Define requirements and follow the testing phase of new projects and features Produce dedicated reports to monitor key features (e.g. Back in Stock)



Contribute to monitoring and enhancing customer service processes to support the best customer experiencefor Valentino Clients Support the set up of quarterly benchmarking analyses to stay aware and updated on competitors strategy Collaborate with internal stakeholders and external partners to optimize site navigation, customer journey, checkout funnel, and product placement to grow conversion rate and online sales Collaborate with cross-functional teams to collect and share key business information to support commercial objectives (e.g. Digital Marketing, Customer Care, CRM, Client Advisor, Merchandising, Logistics...) Carry out operational tasks in Adobe Experience and quality checks on frontend website to ensure customer journey excellence Take part in website content activities, including Home Page, Landing Pages, Ccare Area, Legal area... Support activities before, during and after Fashion Shows Take part in ensuring the qual

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8h18iq