Housekeeping Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8h2xy8

pWe are looking for a bHousekeeping Manager /b for our Hotel Pitrizza in Sardinia. /p pThe hotel has been managed by LVMH Hotel Management since January 1st, 2024. /p pAs Housekeeping Manager, you will be an inspirational Ambassador of the Maison, leading by example through a strong operational presence, enthusiasm and guidance. You will play a key role in delivering the exceptional standards, ensuring immaculate room and suite presentation, outstanding attention to detail and a consistently elevated guest experience throughout the season. /p pHands‑on and detail‑oriented, you will lead the daily operations of the Housekeeping department, ensuring the highest levels of cleanliness, comfort and personalized service. You will anticipate guest expectations, uphold the Maison's standards and foster a culture of excellence, discretion and continuous improvement. /p pbGeneral Operations /b /p ul liOversees daily housekeeping operations, ensuring that all guest rooms, suites, public areas and back-of-house areas are maintained to exceptional standards. /li liConducts rigorous daily quality inspections of guest rooms and suites, verifying cleanliness, presentation, amenities and attention to detail, and ensures that any discrepancies are promptly corrected. /li liGuarantees that every room and suite is impeccably prepared, reflecting the Maison's commitment to excellence and anticipating individual guest preferences. /li liMaintains a strong daily presence in the operation, supervising activities, supporting the team on the floor and ensuring consistent execution of housekeeping standards. /li liCoordinates closely with Front Office, Guest Relations, Engineering and other departments to ensure seamless operations, timely room readiness and an exceptional guest journey. /li liMonitors operational supplies and par stock levels, ensuring the responsible use of resources and the smooth running of daily activities.



/li liIdentifies opportunities for continuous improvement and promptly addresses operational issues to maintain the highest standards throughout the season. /li /ul pbFinancial and Administration /b /p ul liEnsures the efficient use of departmental resources, balancing operational needs with the quality standards expected by the Maison. /li liMonitors housekeeping supplies, linen, amenities and equipment, maintaining appropriate stock levels and minimizing waste. /li liEnsures compliance with purchasing, store requisition and inventory control procedures, coordinating with Purchasing and Stores to secure the timely availability of required materials. /li liMonitors the availability and condition of equipment and supplies, promptly reporting maintenance needs and operational requirements. /li liMaintains accurate operational records and provides relevant updates to the Room Division Manager, supporting informed day-to-day decisions. /li /ul pbHuman Resources /b /p ul liLeads and motivates the Housekeeping team through a strong daily presence, setting clear expectations and demonstrating the standards, professionalism and attention to detail required by the Maison. /li liSupports the onboarding and integration of seasonal Ambassadors, ensuring that each team member understands the department's procedures, service expectations and quality standards from the beginning of the season. /li liSupervises daily team activities, allocates responsibilities according to operational needs and monitors performance to ensure the smooth running of the department. /li liAddresses operational challenges and team concerns promptly and professionally,



helping maintain motivation and consistent performance throughout the seasonal operation. /li /ul pbPolicies and Procedures /b /p ul liEmbodies and promotes the Maison's values through impeccable grooming, professional conduct and full adherence to standards. /li liEnsures the consistent application of departmental procedures, cleaning protocols, presentation guidelines and quality control standards. /li liEnsures that guest preferences and specific requests are handled with discretion, accuracy and personalized attention, in coordination with the relevant departments. /li liAddresses guest concerns related to housekeeping promptly and professionally, coordinating with the appropriate teams to provide effective solutions and protect the guest experience. /li liContributes to a culture of operational excellence by identifying deviations from established standards, implementing corrective actions and following up to ensure lasting improvements. /li /ul h3A PERSONALITY, A PROFILE, AN EXPERTISE... /h3 ul liPrevious experience in a similar Housekeeping management position, preferably within a luxury hospitality environment and ideally in an ultra-luxury property. /li liStrong operational expertise in housekeeping, including room inspections, quality control, team supervision and inventory management. /li liProven ability to lead, coach and motivate a team, particularly in a seasonal hospitality environment. /li liExceptional attention to detail and a strong commitment to impeccable cleanliness, presentation and consistency. /li liGuest-oriented mindset, with the ability to anticipate expectations and ensure personalized, discreet and seamless service. /li liExcellent organizational and communication skills, with the ability to coordinate effectively with multiple departments. /li liFluent in Italian and English. /li liProficient in Microsoft Office, particularly Excel, and familiar with hospitality systems such as Opera Cloud, Unifocus and Material Control. /li /ul #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8h2xy8