16 ott - Offanengo
Chromavis Fareva
PThe ideal candidate will be responsible to guarantee customer satisfaction in terms of continuous and effective management of orders and reorders, including the process to assure the pack in contract manufacturing. /p pReporting to the Customer Service Manager he/she will be accountable for the following: /p ul liTo be responsible for the management of all activities related to reorders of products starting from order entry on time and complete with information required to execute properly /li liTo build, develop and maintain the relationship with customers understanding their needs and problems to ensure a high-quality service /li liTo represent the company in a professional manner during all activities with an outside exposure /li liTo coordinate effectively company functions involved in order processing, analysing and running reports needed to carry on the order track activities. /li liTo have a deep knowledge of product specifications to be able to coordinate with the Project Manager and the Bill of Material team in case of inaccuracies or incorrect information /li liTo interface with Administration to check customer’s payments prior to order processing and to interface with customers on this /li liTo interface with customer during all phases of order fulfilment to inform the customer of any time deviation from agreed timing /li liTo cooperate with the Project Manager in the operative management of first order to customer, as a result of the project management process (launch) ensuring that all instructions are correctly executed /li liTo attend meetings with customers and internal meetings and to visit occasionally customers /li /ul h3Skills required: /h3 ul liPreferably bachelor’s degree in any discipline preferably Foreign Languages, Economics or Management /li liFluent in English is an essential requisite, French or another foreign language are a plus /li li2-5 years experience in a similar role preferably in the cosmetic industry or in complex or multinational companies where environment is dynamic /li liIT knowledge: Very good knowledge of the Office package (excel and ppt) and willing to use / learn company systems (ERP, WMS, etc.) /li liGood interpersonal relationship and teamwork /li liGood communication and ability to synthesize /li liEffective workload planning, respect of deadlines, ability to define priorities and to work under pressure /li liProactivity, precision and attention to details/numbers /li liAbility to search for information, flexibility and adaptability, negotiation skills /li liSelf-motivation and great sense of responsibility and confidentiality, personal ethics, tact and diplomacy /li liAvailability to travel occasionally in Italy and abroad. /li /ul #J-18808-Ljbffr
17 ott - Piove di sacco
In Job S. P. A.
17 ott - Roma
elettroteammarrinisrls
17 ott - Piove di sacco
In Job S. P. A.
17 ott - Sestu
OPENJOBMETIS