Bilingual Customer Service Team Lead: Processes & KPIs

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8h47lw

Thermo Fisher Scientific is seeking a Team Leader in Customer Service Administration in our Lombardy, Italy region. You will lead a team, manage tender processes, and oversee contract administration and process improvements to enhance service delivery.

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The role requires coaching staff and coordinating cross-functional projects within a regulated environment. The candidate will work with QMS/SOPs, xlwpduy CRM/ERP systems, and maintain strong customer-focused communication to meet KPIs and drive business

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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8h47lw