Brand Ambassador

17 ott - Roma
Tavo Pets

As innovators of premium pet gear with a timeless style, TAVO Pets is a gobal band, growing exponentially.

We are seeking a passionate, engaging, and commercially focused Brand Ambassador (m/f/d) to support the growth of the Nuna and Tavo brands across Europe. This role serves as a key link between our brand, retail partners, distributors, consumers, and field sales teams.

The candidate will be active on Italy and Iberia markets for the Tavo brand.

As a Brand Ambassador, you will drive brand awareness, strengthen market presence, deliver impactful product training, and support commercial initiatives that enhance the customer experience and increase sell-through. You will bring the brand to life through retailer engagement, in-store activations, product demonstrations, trade events, and educational programs that build confidence in our products and deepen partnerships across the region.

The ideal candidate is an exceptional communicator with a passion for premium consumer products, relationship building, training, and delivering memorable brand experiences.

What you'll do
Brand Awareness & Market Development

Serve as a passionate ambassador for the Nuna and Tavo brands throughout Europe.

Increase brand visibility through retail visits, consumer events, trade shows, product launches, and marketing activations.

Represent the brand in a professional, engaging, and authentic manner at all times.

Build strong relationships with retail partners, distributors, and industry stakeholders.

Gather competitive market intelligence and provide feedback on industry trends, consumer insights, and market opportunities.

Support initiatives that strengthen market presence and drive consumer consideration.

Product Training & Education

Deliver engaging product training programs for retail sales associates, distributors, and partner organizations.

Educate retail teams on product features, benefits, safety standards, competitive advantages, and selling techniques.

Conduct in-store product demonstrations and hands-on learning sessions.

Develop expertise across all product categories and remain current on new product launches and updates.





Support onboarding and ongoing education for new retail partners and distributors.

Ensure consistent brand messaging and product knowledge throughout all customer touchpoints.

Partner closely with the regional sales team to support account growth and commercial objectives.

Conduct regular store visits to assess product presentation, merchandising, and training opportunities.

Assist retailers in maximizing sales through effective product positioning and consumer engagement.

Support new account openings, showroom displays, merchandising initiatives, and promotional events.

Provide feedback to sales leadership regarding account performance, training needs, and market conditions.

Participate in sales meetings, territory planning, and customer events as needed.

Consumer Experience

Serve as a product expert for consumers and retail partners.

Demonstrate products and educate customers on features, functionality, and lifestyle benefits.

Support customer inquiries and product-related questions during events and retail activations.

Foster positive customer interactions that build trust, loyalty, and advocacy for the brand.

Maintain a premium, service-oriented approach that reflects Nuna's brand values.

Event & Trade Show Support

Represent the brand at industry exhibitions, trade shows, distributor meetings, and consumer events.

Assist with event planning, setup, execution, and follow-up activities.

Deliver product presentations and demonstrations to retailers, distributors, and consumers.

Support launch initiatives for new products and strategic brand campaigns.

What you'll bring
Experience, Skills & Education

Bachelor's degree in Business, Marketing, Communications, Sales, or related field preferred.

3+ years of experience in brand ambassador, field marketing, training,



retail management, sales support, or customer-facing commercial roles.

Experience working with premium consumer products, juvenile products, retail, or specialty distribution channels preferred.

Strong presentation, communication, and training facilitation skills.

Demonstrated ability to engage audiences and communicate product value effectively.

Experience working collaboratively across sales, marketing, and customer-facing teams.

Strong organizational skills with the ability to manage multiple priorities and travel schedules.

Self-motivated and able to work independently while maintaining strong team collaboration.

Fluent Italian is required; additional European languages highly desirable.

Technology

Proficiency with Microsoft Office Suite.

Experience with CRM systems and sales reporting tools preferred.

Comfortable learning new technology platforms and training applications.

Experience with virtual training tools and presentation platforms is a plus.

Core Competencies

Brand Advocacy

Product Expertise

Relationship Building

Communication Skills

Customer Focus

Commercial Acumen

Success Measures

Product training completion and effectiveness

Retail partner engagement and satisfaction

Brand awareness and market visibility

Account support and sales enablement outcomes

Trade show and event execution

Sell-through growth within assigned markets

Retail merchandising and brand presentation standards

Distributor and retailer relationship development

Travel Requirements

Ability to travel extensively throughout Europe.

Approximately 50-75% travel, including overnight travel.

Valid driver's license and ability to travel internationally within the region.

What You’ll Get:

Dynamic Global Environment: Gain hands-on experience in a rapidly growing international company, with exposure to global best practices.

Diverse & Supportive Team: Collaborate with a talented, multicultural team and learn from a wide range of professional backgrounds.

Professional Development: Grow your skills and career while being mentored by industry experts.

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