Guest Experience Champion - Front Desk & Upsell

15 ott - Milano
Hyatt Centric

Hyatt Centric Milan Centrale is seeking a Front Office Agent to deliver consistent service from check-in to checkout, creating memorable experiences for guests. You will welcome, register and assist guests, verify rates, and coordinate with hotel operations to ensure smooth arrivals.
The ideal candidate has strong guest service skills, fluent English and Italian, and at least two years in front office. Opera PMS knowledge is a plus, and a positive, team-oriented attitude is essential.

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