17 ott - Firenze
Cross Border Talents
Florence, Metropolitan City of Florence, Italy
About the job Customer Support Specialist Multilingual (Greece)
Location: Greece (Athens, Thessaloniki, and other locations depending on the project)
Contract Type: Full-time, Permanent
Work Model: On-site and remote options (remote roles require relocation within Greece)
Languages Required:
Danish | Dutch | French | German | Italian | Japanese | Norwegian | Portuguese | Spanish | Swedish
Job Description:
We are hiring Customer Support Specialists to join leading international companies based in Greece. You will be responsible for providing customer care and support to some of the worlds most innovative brands while living and working in a dynamic international environment.
Key Responsibilities:
Handle customer inquiries via phone, email, or chat in your native language and English
Assist customers with orders, deliveries, and product settings
Provide troubleshooting support and problem-solving in line with company guidelines
Maintain a high level of professionalism and customer satisfaction
Collaborate with team members to ensure quality service delivery
Requirements:
Fluency in one of the listed languages + English
EU Work Permit is mandatory (candidates must already be legally authorized to work in the EU no visa or legal assistance is provided)
Strong communication and problem-solving skills
Previous customer service or related experience is an advantage
What We Offer:
Competitive salary and performance bonuses
Relocation package (flight, accommodation assistance, and onboarding support)
Training and career development with global brands
International work environment with opportunities for growth
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