17 ott - Roma
Grow-Talent.com
Video Content Moderator (TikTok) (Italian) with relocation in Lisbon
Rome, Metropolitan City of Rome Capital, Italy
Job Openings Video Content Moderator (TikTok) (Italian) with relocation in Lisbon
About the job Video Content Moderator (TikTok) (Italian) with relocation in Lisbon
Grow-Talent.com is working with a leading Outsourcing/BPO company that is looking to recruit an Italian speakingVideo Content Moderator for their office in Porto.
Position: Video Content Analyst
Location: Porto, Portugal
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
- Review user reports regarding videocontent on a streaming platform
- Review sensitive content, sometimes involving graphic or disturbing subject matter
- Audit andupdate content
- Maintain broad knowledge of client products and/or services
- Make well-balanced decisions and help resolve inquiries with respectto defined policies and procedures, especially the data protection policy
REQUIREMENTS:
- Native/fluent inItalian both verbal and written (C2 level). Fluent in English (minimum B2 level)
- 6 months of experience in relevant field is preferred
- Ability to cover weekly shift rotation including occasionalnights and weekends
- Tolerance to sensitive content in videos
- Customer service-orientation with effective, pleasant and professional communication style as well as patience
- Quick learning and adaptability to new processes and concepts
- Tolerance for repetitive work in a fast-paced work environment
- Analytical mindset with strong attention to detail
- Ability to work as a team member, as well as independently
BENEFITS:
- International community
- Modern officein a city centerwith open spaces, easy to access with public transportation
- Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace
- Support from colleagues with coaching and mentoring opportunities
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