Senior Client Advisor

17 ott - Corsico
Panerai

YOUR MISSION
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As a dedicated member of the Milan team, the Senior Client Advisor is the key role in achieving the boutique's objectives and targets with a high level of autonomy.

YOUR MISSION

As a dedicated member of the Milan team, the Senior Client Advisor is the key role in achieving the boutique's objectives and targets with a high level of autonomy.

As the service to the Customers is at the heart of this role, ensuring a high level of listening abilities, Maison and product knowledge is vital to achieve an unforgettable brand experience for the clients and increase the sales.

HOW WILL YOU MAKE AN IMPACT?

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- You will actively uphold operational excellence in mastering the Panerai Selling Ceremony

- You will demonstrate a strong sales mindset and identify business growth opportunities

- You will ensure a tailor-made Client and prospects follow-up and maintain high quality service to your client portfolio leveraging the available CRM & Clienteling tools thoroughly and reporting accurately

- You will support after-sales clients with helpful solutions in accordance with Maison procedures

procedures

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- You will become a brand ambassador and build a network of high potential clients





HOW WILL YOU EXPERIENCE SUCCESS WITH US?

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- With your empathy and natural curiosity, you will offer an unforgettable client experience and build a loyal client relationship

- With your strong experience in sales and passion for watches, you will be able to reach the sales target and contribute to the team objectives

- With your innovative ideas and never-ending creativity, you will contribute to pushing the boundaries and developing memorable events and client activation

- With your digital skills, you will be a key player in implementing Omnichannel strategy and leveraging digital tools in dedicated market

- Using your excellent structural and organisational skills, xjncmbx you will manage the boutique’s operations following the procedures and policies.

- Fluency in Italian and English is a must

INTERVIEW PROCESS

1st Stage – After your application has been selected, our recruitment team will reach out to you to conduct an introductory call

2nd Stage – Interview with the Boutique Manager

3rd Stage – Interview with the HR Manager and Brand Manager

What We Offer

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- CCNL Commercio

- Salary Range 39K - 42K€

- Annual premio plan

- Commission scheme

- 8 EUR Meal Vouchers per working day

- Welfare

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