IDM and Delivery Business Analyst

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8hgulg

pThe Business Analyst supports business requirements gathering, process design, field-facing analysis and implementation support for Identity Management (IDM) and delivery services within WFP. The role contributes to the implementation of corporate solutions for in-kind and cash operations, ensuring alignment with corporate standards and responsiveness to field-level needs. /p h3Responsibilities /h3 ul liGather, document and prioritize business requirements through consultation with Country Offices, Regional Offices, HQ units, external partners and end users, ensuring alignment with corporate IDM and deduplication business process. /li liDraft business requirements and business process designs using a Human-Centered Design approach, translating operational needs into clear and actionable requirements for technical teams. /li liSupport analysis of key IDM and delivery processes, including identification, registration, verification, distribution to people, assistance instrument management and transfer reconciliation. /li liAct as an intermediary between field operations, programme and supply chain subject matter experts, TEC focal points and developers to support development, testing and deployment of corporate digital solutions. /li liSupport product backlog management, sprint preparation, user story clarification, testing, validation and prioritization of change requests based on operational needs and corporate standards. /li liEnsure IDM business processes and data flows are aligned with COMET, LESS and corporate location master data standards. /li liLiaising with WFP Regional Offices and Country Offices in process mapping, readiness reviews, digital roadmap preparation and practical implementation planning for IDM and delivery solutions. /li liSupport preparation of guidance, standard operating procedures, assurance controls, training materials and service documentation for IDM and delivery processes. /li liCollect feedback from Country Offices during pilots, rollout and stabilization,



and help translate feedback into improvements, support actions and product backlog items. /li liLead cross-functional coordination with TEC, IDM Norms and Standards, Programme, Supply Chain, UNHCR and other internal and external stakeholders to ensure corporate deduplication and identity management solutions support required business capabilities. /li liDeploy on mission as required to support, troubleshoot and oversee the piloting or rollout of digital systems. /li liManaging other programmatic and field support as requested. /li liOther relevant tasks as required. /li /ul h3Requirements /h3 ul liGather, document and prioritize business requirements through consultation with Country Offices, Regional Offices, HQ units, external partners and end users, ensuring alignment with corporate IDM and deduplication business process. /li liDraft business requirements and business process designs using a Human-Centered Design approach, translating operational needs into clear and actionable requirements for technical teams. /li liSupport analysis of key IDM and delivery processes, including identification, registration, verification, distribution to people, assistance instrument management and transfer reconciliation. /li liAct as an intermediary between field operations, programme and supply chain subject matter experts, TEC focal points and developers to support development, testing and deployment of corporate digital solutions. /li liSupport product backlog management, sprint preparation, user story clarification, testing,



validation and prioritization of change requests based on operational needs and corporate standards. /li liEnsure IDM business processes and data flows are aligned with COMET, LESS and corporate location master data standards. /li liLiaising with WFP Regional Offices and Country Offices in process mapping, readiness reviews, digital roadmap preparation and practical implementation planning for IDM and delivery solutions. /li liSupport preparation of guidance, standard operating procedures, assurance controls, training materials and service documentation for IDM and delivery processes. /liliCollect feedback from Country Offices during pilots, rollout and stabilization, and help translate feedback into improvements, support actions and product backlog items. /li liLead cross-functional coordination with TEC, IDM Norms and Standards, Programme, Supply Chain, UNHCR and other internal and external stakeholders to ensure corporate deduplication and identity management solutions support required business capabilities. /li liDeploy on mission as required to support, troubleshoot and oversee the piloting or rollout of digital systems. /li liManaging other programmatic and field support as requested. /li liOther relevant tasks as required. /li /ul h3Skills /h3 ul liBusiness Requirements Analysis /li liBusiness Process Design /li liHuman Centered Design /li liIDM Process Analysis /li liDigital Solution Development /li liProduct Backlog Management /li liUser Story Clarification /li liTesting and Validation /li liChange Request Prioritization /li liProcess Mapping /li liDigital Roadmap Preparation /li liStandard Operating Procedures Implementation /li liTraining Material Development /li liService Documentation /li liCross-Functional Coordination /li liStakeholder Engagement /li liField Deployment Support /li liTroubleshooting Digital Systems /li liData Flow Alignment /li liOperational Needs Analysis /li /ul h3Languages /h3 pEnglish /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8hgulg