Italian-speaking customer support agent

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8hhht9

Luogo di lavoro:

Verifichi che le sue competenze e la sua esperienza corrispondano ai requisiti di questo ruolo, quindi si candidi con il suo CV qui sotto.

Bologna
This is a fully remote role within Greece, with a full relocation package provided.
Start your next chapter in Greece - relocate with full support and work remotely from anywhere in the country while building your international career.
Are you fluent in

Italian?

Whether you already live in Greece or are considering relocating to Greece this opportunity offers

paid training, a competitive salary package, and full relocation support .
Job Details
Location:

Greece - 100% Remote / Work From Anywhere in Greece
Working

Schedule:

5 days per week, 8 hours/day with rotational shifts between 08:00-00:00
Languages:

Italian C1/C2 + English B2+
Compensation:

€1,045 gross/month x 14 salaries + Performance premio up to 15% subject to target achievement + Fully paid training from day one
Relocation Package:

Flight ticket + 2 weeks of hotel accommodation + Airport pickup + Real estate agency fee covered




Your Responsibilities
You will:
Provide customer support in Italian via phone, email, and chat.
Handle customer inquiries and account-related requests.
Troubleshoot issues and provide effective solutions.
Assist customers with products, services, and platform features.
Document interactions accurately and follow quality standards.
Maintain a high level of customer satisfaction.
What We're Looking For
Fluent Italian - C1/C2 level
English B2+ for training and internal communication
Strong communication and interpersonal skills
Customer-focused and empathetic approach
Strong problem-solving and troubleshooting skills
Comfortable using CRM systems, digital tools, and multiple applications
Good attention to detail and accurate data entry
Ability to work independently in a remote environment
Flexible and comfortable working rotational shifts
Ability to work effectively in a fast-paced, international, multicultural team

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8hhht9