Italian Customer Support Representative
Pubblicato il 17-10-2026 - Cross Border Talents in Palermo
About the Opportunity
Looking to start a new chapter abroad while working comfortably from home? We are offering a fantastic opportunity for Italian speakers to relocate to Greece and join an international support team for a globally recognized logistics brand
With complete Relocation Support provided , you can transition smoothly to Greece and enjoy working 100% remotely from any city in the country. Full professional training is provided from day one.
What We Offer (Relocation & Benefits)
Relocation Support: Full guidance and assistance provided for your move to Greece.
100% Work from Home: Complete flexibility to work remotely anywhere within Greece.
Base Salary: €1,100 gross/month.
Productivity Premio: Up to 15% extra per month based on performance.
Work-Life Balance: Fixed Monday to Friday schedule (08:00 – 21:00 rotative shifts) — Weekends Off
Paid Onboarding:
Full professional training on customer care tools and systems.
Key Responsibilities
Provide high-quality support to Italian-speaking customers via calls, emails, and back-office channels.
Assist clients with parcel tracking, delivery scheduling, claims, billing, and technical queries.
Deliver empathetic and efficient solutions adhering to quality standards.
Escalate complex cases to supervisors when necessary.
Requirements
Fluency in Italian (Native or C1 level).
Good English skills (Minimum B2 level).
Readiness to relocate to Greece.
Strong communication and basic computer skills (typing speed min. 25 WPM).
Valid EU Passport or legal right to work in the EU/Greece.