Italian Speaking Customer Service Agent For Miele
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations across Europe. We take pride in facilitating life-changing career moves, ensuring our candidates find the perfect fit within our extensive portfolio of industry-leading partners.
Job Overview
We are currently looking for a motivated professional to join our team as an Italian Speaking Customer Service Agent For Miele position in Greece. This is an exceptional opportunity to represent a prestigious brand in the consumer electronics industry while enjoying the vibrant lifestyle of Athens among our community of those seeking rewarding Italian-speaking jobs.
Key Responsibilities
- Provide world-class support to Miele customers regarding high-end consumer electronics and home appliances
- Assist clients with technical inquiries, troubleshooting, and guidance on the premium Miele product range
- Manage communication via telephone, email, and chat,

maintaining the brand's high standards of quality
- Process service requests and warranty inquiries accurately within the consumer electronics support portal
- Build strong customer relationships by providing personalized solutions and product recommendations
- Stay updated on the latest Miele technological advancements and product innovations to ensure expert-level assistance
- Collaborate with internal departments to ensure seamless delivery of support services

Requirements
- Native or fluent Italian (spoken and written) is essential for this role
- Professional proficiency in English to communicate within our international office environment
- Valid EU passport or residency permit in Greece
- Previous experience in customer service, ideally within the consumer electronics or luxury goods sector
- A passion for high-tech appliances and a commitment to delivering premium customer experiences
- Stron

Italian Speaking Customer Service Agent For Miele

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