Operations Manager | Payroll Solutions

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8hnakg

Overview
In this role, you will lead automation and operational initiatives across Deel’s global payroll processes, building and refining AI-powered workflows with Akai. You will own cross-functional projects across 90+ countries, identify gaps, and surface insights for leadership through dashboards. You’ll troubleshoot AI workflows and drive efficiency, accuracy, and speed while maintaining strong controls and regulatory alignment. This is a hands-on, fast-paced position for someone who shapes processes from scratch and partners with engineering, product, and ops teams.

Retribuzione / Benefits
- Stock grant opportunities
- Optional flexible working office membership (IWG)
- Total rewards program
- Competitive pay in USD with local currency localization

Responsabilità
- Manage day-to-day operational workflows and identify efficiency improvements
- Support automation initiatives to reduce manual processes and improve accuracy and speed
- Partner with cross-functional teams to streamline tools and processes for internal teams and customers




- Ensure adherence to operational controls, compliance, and risk management
- Contribute to fraud prevention and regulatory alignment through strong operational standards
- Monitor performance metrics and escalate risks or gaps to leadership
- Drive customer-focused process improvements to improve turnaround times and escalation handling
- Expand and improve self-service options to reduce manual support
- Coordinate operational readiness for new product or market launches with stakeholders
- Assist with go-to-market initiatives by removing bottlenecks and ensuring smooth adoption
- Track and report operational outcomes with insights and recommendations
- Execute operational projects and strategic initiatives with senior leaders

Requisiti fondamentali
- 5+ years of operations experience in a fast-paced environment (Tech/FinTech start-up a plus)
- Comfort with building and troubleshooting AI workflows, not just using AI
- Engineeri

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8hnakg