Business Process Owner

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8hon0u

Questa posizione è in ABB

Il processo di selezione sarà interamente gestito ABB.

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Noi di ABB aiutiamo le industrie a operare in modo più snello e pulito, e ogni persona qui contribuisce a rendere possibile tutto questo. Avrai la possibilità di assumere un ruolo di leadership, sarai supportato nella tua crescita e sarai orgoglioso dell'impatto che creeremo insieme. Unisciti a noi per contribuire a far funzionare ciò che fa funzionare il mondo.

Questa posizione risponde a:
Business Process Manager - ERP Transformation and M&A; Integration

Your role and responsibilities

The focus of this subject matter expert (SME) role is the end-to-end ownership of Order Management and Service Management processes, with emphasis on SAP S/4 Hana transformation, optimization and process excellence. The Business Process Owner will drive the standardization, integration, and continuous improvement of sales and service management processes across the organization, ensuring seamless order-to-cash operations and enhanced service delivery.



This role bridges business requirements with system capabilities in SAP S/4HANA, supporting organizational growth and customer satisfaction goals.

The work model for the role is: hybrid

This role is contributing to the Electrification Service Division on global level. Main stakeholders are business and IS functions within Electrification Service, and counterparts from other Electrification divisions.

You will be mainly accountable for

Process Design & Strategy:
* Define and govern end-to-end sales order processing workflows, including:
* Quote-to-order conversion and optimization
* Order fulfillment and delivery scheduling
* Service Contract setup, configuration, and renewal processes
* Service billing and revenue recognition
* Align business requirements across countries and business units to ensure consistent, scalable and harmonized processes
* Develop and maintain process documentation, control frameworks, and best practices for service mana

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8hon0u