18 ott - Roma
Crédit Agricole Personal Finance & Mobility
Description du poste
We are looking at AGOS for a Data Specialist Customer Analytics to join our Marketing team and support data-driven decision making through customer analytics, reporting and business insights.
Key Responsibilities :
Extract, clean and structure customer data from multiple sources while ensuring data quality and reliability. Analyze customer behavior, segmentation, lifecycle trends, channel performance and commercial results. Develop and maintain dashboards, reports and KPI monitoring tools. Support predictive and statistical analyses to drive business recommendations and prioritization. Collaborate with Marketing, CRM, Business and IT teams to transform data into actionable insights. Help improve customer knowledge and support customer lifecycle management initiatives.
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