F&B Outlet Manager
Pubblicato il 16-10-2026 - Hyatt in Milano
Overview
As F&B; Outlet Manager at Hyatt Centric Milano Centrale, you will lead the rooftop outlet to deliver exceptional guest experiences while driving revenue.
You will collaborate with cross-functional teams to uphold the brand promise and service standards.
Your role includes upselling opportunities and resolving guest issues to maintain positive relationships.
You will balance hands-on outlet leadership with strategic planning during peak periods to maximize profitability and guest satisfaction.
This is an engaging opportunity to shape a premium hospitality experience within a renowned brand.
Retribuzione / Benefits
12 free nights at Hyatt hotels globally every year
Discounts at F&B; outlets
International working experience with future international transfer
Brand exposure on a global hospitality platform
Responsabilità
Drive guest-focused service and upselling to maximize revenue per guest
Ensure brand promise and service standards are consistently delivered
Handle guest and internal complaints promptly and satisfactorily
Maintain positive relationships with guests and colleagues across departments
Spend peak-period time in the Outlet to supervise operations and ensure peak performance
Collaborate with management to forecast, budget, and optimize labor and purchasing
Foster clear, timely communication with team and other departments
Promote professional working relationships and a culture of service excellence
Requisiti fondamentali
At least 2 years of progressive hotel or related field experience
Associate degree and 3+ years related experience
Strong F&B; service background
Clear verbal and written communication skills
Ability to stay composed under pressure and handle problems proactively
Knowledge of hotel department functions and interdepartmental coordination
Italian and English language proficiency
Experience with forecasting, budgeting, labor management, and purchasing
strong communication
customer-focused
problem-solving
forecasting
budgeting
labor management