Global IT Operations Lead — Incident & Service Management

18 ott - Milano
Generali

Generali Operations Service Platform (GOSP) seeks a Technical Service Operations Manager to join Generali Core Tech’s Platform Operations team. The role focuses on leading HD2 incident management, coordinating cross-country operations, and driving continuous service improvement through automation, monitoring, and governance with suppliers and internal teams.

You will mentor multi-country teams, ensure SLAs, manage major incidents, and contribute to release readiness and reporting in a fast-paced

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