Software Supporter:in

18 ott - Milano
McKinsey u0026

Overview In this role you work on client engagements within McKinsey's Operations Practice, focusing on elevating operational performance through AI-powered service models. You will solve problems for clients, shape hypotheses, design analyses, and synthesize conclusions into actionable recommendations, supported by on-the-job coaching and a structured capability-building program. The two-year Operations Excellence Program accelerates your growth with functional training and exposure to multiple industries and service lines.

You contribute to digital transformation initiatives, integrating advanced analytics, intelligent automation, GenAI, and agile methods to design future-facing service operations.





Retribuzione / Benefits comprehensive benefits package world-class learning and apprenticeship culture global collaboration with 65+ countries formal training and knowledge development Design and conduct analyses to inform recommendations Synthesize findings into actionable client-facing guidance Participate in on-the-job coaching and the OEP capability-building program Engage in digital transformation and AI-driven service operations initiatives Collaborate with cross-functional teams to shape AI-native operating models and service ecosystems Develop strategies and roadmaps for deploying processes and systems supporting digital service operations Master's degree and exceptional academic performance Initial experience or strong interest in AI-powered service innovation (digital solutions, robotics, Generative AI) Ability to communicate complex ideas effectively in English and local office language collaboration and teamwork AI-powered service innovation digital solutions and robotics Generative AI and intelligent agents

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