Sales Account Manager (Remote)
Pubblicato il 18-10-2026 - Chep in Novara
Overview As an Account Manager focused on strategic partnerships, you drive growth and value for CHEP's customers in a B2B setting. You collaborate with cross-functional teams to shape account plans that cut costs, boost revenue, and advance sustainability. You will lead negotiations, monitor performance (including NPS), and foster long-term partnerships to enhance supply chains.
This role offers international exposure, a hybrid work model, and a chance to make a tangible impact on global logistics and sustainability.
Retribuzione / Benefits Meal vouchers Employee Assistance Programme (EAP) Option to participate in company share scheme Life Insurance Personal Accident Insurance Annual Premio of 15% Responsabilità Manage and develop strategic customer relationships aligned with growth objectives and satisfaction targets Collaborate with commercial leadership to create and implement strategic account plans focused on growth, cost reduction,
and sustainability Lead contract negotiations and commercial tenders to secure favorable terms Conduct regular business reviews with customers to ensure audit plan compliance and maintain asset management records Monitor account performance metrics (including NPS) and develop action plans for improvement Build networks within customers' organizations to drive strategic supply chain initiatives Identify and secure new business opportunities to maintain a robust sales pipeline Drive revenue retention and expansion through long-term partnerships and tailored solutions Requisiti fondamentali B2B sales/account management experience Experience in food/food processing/packaging/supply chain Track record of growing customer relationships and delivering commercial results Ability to influence stakeholders across cross-functional/matrix organizations Strong commercial acumen, negotiation, and solution-selling skills CRM experience (Salesforce or similar) Strong communication and presentation skills Italian and English proficiency (essential); additional European language desirable Building relationships Adaptability Empathy Salesforce or similar CRM tools Data storytelling Digital Customer Solutions (DCS)