Export Customer Success

18 ott - Genova
Ocean Network Express

Ocean Network Express is seeking an ONECare Service Agent Export in Genova, Italy. You will be the primary interface for export clients, delivering timely support across Email, Phone, and Live Chat while driving customer satisfaction and efficient export processes.
The role combines customer service with digital workflow improvements, overseeing export bookings, B/L drafting, and adherence to international compliance, SOPs, and internal data standards. Fluency in English is required.

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