Onsite & Remote IT Support Technician

18 ott - Mozzanica
Hcl Technologies

HCLTech is seeking an experienced Field Support Technician in Italy to assist customers onsite or remotely with desktop, apps, and related IT services. You will handle incidents end-to-end, work with VIP stakeholders, and coordinate with global teams to ensure service levels are met.

Ideal candidates have 3+ years in field support, strong English and Italian communication, and solid knowledge of Windows environments, hardware, and basic networks. Eligible to work in Italy is required.

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