Operations Coordinator
Pubblicato il 18-10-2026 - ZIM Integrated Shipping Services in Genova
Meet the company behind the Z Factor At ZIM, we believe shipping can be exciting. In a fast-moving industry, we’ve made our mark with a fresh and unique approach; we’re all about our people, and our people are all about the Z Factor.
So, what is our Z Factor? It’s the spirit of Innovation and Togetherness, it’s the Can-Do Approach, the Agility in thought and action, it’s the personal touch with both employees and customers.
Driving Global Trade Forward: Operating globally in over 90 countries, and serving over 32,000 customers in 300 ports worldwide, our differentiated global-niche strategy covers major trade routes with a focus on select markets.
Our mission? To deliver an outstanding customer experience. We’ve blended cutting-edge, data-driven strategies with creative, tailored solutions to keep up with our customers’ evolving needs.
Are you ready to unleash your Z Factor?
Who we are looking for:
The Operations Coordinator is responsible for ensuring the efficient, safe and cost-effective execution of vessel and port operations across assigned Italian ports.
The role acts as a key liaison between terminals, port service providers, vessel operators, network partners and internal stakeholders to maintain schedule reliability, operational performance and compliance with company standards.
Main Job Responsibilities:
Vessel & Port Operations
- Coordinate vessel calls and related port activities in assigned locations.
- Monitor vessel schedules, turnaround times and operational performance.
- Identify operational disruptions, delays and risks, ensuring timely escalation and resolution.
- Support service recovery initiatives to minimize commercial and operational impact.
Terminal & Service Provider Coordination
- Liaise with terminals, port authorities, agents and service providers to ensure smooth execution of port calls.
- Monitor loading and discharge operations, productivity levels and operational constraints.
- Ensure operational requirements are communicated effec