Key Account Manager -Service (Permanent)

18 ott - Milano
Chep

Overview In this role you drive revenue growth and customer value across a portfolio of strategic accounts for CHEP, collaborating with leadership and cross-functional teams. You'll lead major negotiations, seek new business opportunities, and promote sustainable supply chain improvements. This position offers international scope, cross-border collaboration, and a hybrid work model. You'll help shape how goods move to market while strengthening customer partnerships.

Retribuzione / Benefits Annual Premio of 15% Meal Vouchers Employee Assistance Programme (EAP) Option to participate in company share scheme Life Insurance Personal Accident Insurance Responsabilità Manage and develop a portfolio of strategic customers for retention, satisfaction, and profitable growth Build and maintain relationships with senior stakeholders as the primary point of contact Achieve annual growth targets through active selling and new business opportunities Lead contract renewals, negotiations,



and tender processes Develop and execute Joint Business Plans to improve supply chain efficiency and mutual value Conduct regular business reviews, monitor performance, and drive continuous improvement Collaborate with cross-functional teams to deliver innovative customer solutions Promote sustainability and cost optimization within customer accounts Identify and capitalize on new opportunities to expand CHEP's market presence in the portfolio Requisiti fondamentali Proven Key Account Management experience with large, strategic customers Background in FMCG, Retail, Supply Chain, Logistics or related sectors Strong commercial acumen with negotiation and contract management experience Ability to build trusted partnerships and influence senior decision-makers Fluent in Italian and English Willingness to travel regularly within Italy Adaptability Building rapport Empathy Account Management Negotiation Data storytelling

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