18 ott - Le Grazie
Sapsf
SAPSF is seeking a Senior Analyst to provide German-language L1 Service Desk support for enterprise users.
Le seguenti informazioni hanno lo scopo di fornire ai potenziali candidati una migliore comprensione dei requisiti per questo ruolo.
You will log, diagnose and resolve incidents or escalate as needed, using ServiceNow and approved procedures. xkiyazw
You will handle German-language user contacts, promote self-service, contribute to knowledge articles, and participate in continuous-improvement of SLA and quality reviews.
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