Event Coordinator
Pubblicato il 18-10-2026 - Restoration Hardware in Milano
Description
With over 20 Hospitality experiences worldwide, RH Hospitality continues to expand our distinguished portfolio of Restaurants within our Design Galleries globally. Our goal is to blur the line between home and hospitality, creating an integrated experience that engages our guests and immerses them in the RH lifestyle.
RH is seeking an Event Coordinator who will play a key support role in assisting in the planning, coordination, and execution of private events. This position helps bring RH's commitment to quality, taste, and service to life by supporting client communications, curating thoughtful guest experiences, and partnering with Culinary, Service, and Gallery teams to deliver seamless, memorable moments. The Coordinator manages key operational and logistical details—from menus and event orders to setup and post-event reporting—ensuring full alignment with RH brand and quality standards.
YOUR RESPONSIBILITIES
- Assist as the primary contact for event inquiries, bookings, and client communications, ensuring a refined, responsive, and polished guest experience
- Support the development of event-specific menus, floor plans, timelines, and Banquet Event Orders (BEOs) in close collaboration with event leadership, Culinary, and Gallery teams
- Follow up on special food and beverage requests, ensuring all necessary details are captured accurately
- Coordinate logistical components for assigned events, including setup, flow, and strike, vendor needs, audio-visual requirements, and run-of-show details under the guidance of event leadership
- Maintain event calendars, contracts, event orders, billing, deposits,
and financial paperwork with high accuracy and attention to detail
- Charge events appropriately and maintain up-to-date records for all inquiries, proposals, and finalized events
- Compile post-event reports, track accurate event records, and communicate feedback or operational changes promptly to leadership and cross-functional teams
- Communicate all group changes, updates, or feedback to the sales and operational teams promptly
- Provide support to the Operations and Front-of-House teams whenever reasonably required by the business
OUR REQUIREMENTS
- 1-2+ years of experience in event planning or operational support, preferably within luxury hospitality or fine dining environments
- Strong organizational and planning skills with exceptional attention to detail in a fast-paced environment
- Hands-on approach to service, setup, and execution with a deep commitment to guest satisfaction
- Sophisticated communication skills and a polished, professional guest-facing presence
- Proficiency in Microsoft Office, Google Workspace, and familiarity with event management software (e.g., Tripleseat) preferred
PHYSICAL REQUIREMENTS
- Frequently moving and lifting items up to 25 kg while utilizing appropriate equipment and following safety guidelines
- Frequent standing, walking, bending, reaching, and moving for extended periods during event setup, execution, and breakdown
- Flexibility to work evenings, weekends, and holidays based on private event schedules
- Navigating multi-level indoor and outdoor event environments, including staircases and varied terrain