Head of CRM
Pubblicato il 18-10-2026 - Pillar in Provincia di Prato
About Pillar Pillar is an Italian startup founded on February 13, 2025. In less than a year, we raised €15.2 million to revolutionize the construction industry, and we are growing fast. Our mission is to rebuild its foundations. Our ambition is to manage 1 in 3 construction sites in Europe. We are Italian, but with a European vision The Italian construction industry is the backbone of the country's economy, involving nearly 5 million people, yet it is still managed with outdated tools. Pillar was built to solve this problem at its root. We have built an all-in-one platform that allows construction companies to oversee every job site and monitor profitability in real time. Why Join Us Now We are a sales-driven B2B SaaS business today, and HubSpot sits at the centre of almost everything: how leads come in, how they're worked, how customers are retained, how the business is measured. As we scale, more products, more teams touching the same system, the cost of an under-owned CRM compounds fast: broken attribution, inconsistent data,
automations built by five different people with five different logics, sales and marketing arguing about whose numbers are right. This is a hands-on, technical, and strategic role and a founding one. You'll be the first hire on CRM, which means you'll be the one building workflows, custom properties, integrations, and reporting yourself from day one. As scope grows, you'll also be responsible for building the team around you, but the first chapter of this role is entirely hands-on. What You’ll Do In practice: Platform ownership & architecture * Own HubSpot's full architecture: object model, properties, pipelines, permissions, and data hygiene standards. * Define and enforce data governance: naming conventions, required fields, deduplication logic, lifecycle stage definitions. * Build and maintain integrations between HubSpot and the rest of the stack (ad platforms, product/data warehouse, billing, support tools), including API-level work whe