19 ott - Roma
Hermès
GENERAL ROLE The Cashier is responsible for ensuring and supporting all cashiering and accounting activities based on the specific needs and providing the most memorable customer journey during the final boutique experience.
MAIN RESPONSIBILITIES Open and close the cash register and control the effective payments
Attend clients during their final steps of purchase and check cash transactions associated to the different payments and clients
Support customers providing all type of information, including aftersales product care suggestions
Perform all in-store sales transactions (records sales and payments).
Set up the till and cash up, manage banking authorizations, and assist foreign customers with tax refund procedures
Contribute to all or part of the store's daily back-office operations to support selling teams
Help to implement and apply procedures.
Ensure that data is entered into the system and that IT tools are updated
Collect and update client data, in accordance with privacy policy and company procedures
Be a storyteller, suggesting and surprising,
delivering quality and consistency of service to develop client relationships and sales services, taking part in morning briefing activities
Play an active role in customers' events and animations whenever needed
Willing to work temporarily.
Fixed-term contract with expected full-time working hours.
PROFILE Bachelor's degree preferably in accounting or and equivalent academic background
Fluency in Italian and English
A third language will be considered an advantage
Professional background: previous experience in similar positions, preferably in a luxury goods boutique
Proficient with Excel / Power Point / IT tools
Professionalism, enthusiasm, dynamism, ease of integration and teamwork complete the profile
Hermès engages positive and passionate people who own the following requirements: Excellent interpersonal and communication skills, with a customer service orientation; Team player mentality to build meaningful re
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