Retail Operations Manager
Pubblicato il 19-10-2026 - Golden Goose Group in Milano
Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one-of-a-kind creations.
MAIN OBJECTIVE – JOB SUMMARY
We are looking for a Retail Operations Manager to join our Operations team. You will play a key role in supporting our retail network, ensuring operational excellence, precise stock management, smooth store workflows, and seamless execution of company projects across all locations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Inventory Control & Stock Management:
ensure accurate stock movements and inventory records through company systems
stock Take (twice a year the full ones, cycle counts over the year) ensuring the results of the area meeting HQ goals
oversee stock levels, replenishment, transfers, inventories, discrepancies, and stock accuracy
loss prevention and supporting H&S; appliance
Support the Business:
coordinate all the activities to successfully achieve the goal of the Company: new opening, relocation, closing, restyling, pop-ups
work closely with Store Managers and retail teams on operational issues, processes, training, and performance follow-up.
monitor operational KPIs and contribute to process improvements
support store projects, launches and other operational activities
collaborate with Retail, Finance, Logistics, IT, Visual Merchandising, Marketing teams through the main projects
Training & Stores support:
training on the tools use in the company
training on the new procedures as per go live plan
Standard & Procedures:
implement and maintain operational policies, guidelines, and standard operating procedures across stores
opportunities of efficiency improvement
KEY REQUIREMENTS & ADDITONAL SKILLS
Approximately 2-5 years of experience in Retail Operations, Store Operations, or Stock Management within the fashion/luxury retail sector.
Strong knowledge of store operational procedures, inventory control, and retail systems.
Strong analytical skills, KPI monitorin