Overview In this role you will apply your expertise to diagnose issues, propose improvements, and lead cross-functional initiatives. You will influence merchant outcomes by monitoring account health, guiding strategic plans, and driving value delivery. You collaborate with internal teams to implement enhancements and ensure strong performance. This position offers a chance to shape merchant experiences and contribute to PayPal's growth through trusted partnerships.

Retribuzione / Benefits

- generous paid time off
- healthcare coverage for you and your family
- balanced hybrid work model
- equity or other incentive compensation
- professional development opportunities
- inclusive and wellness programs

Responsabilità
- Identify and recommend best practices for business improvement
- Lead functional projects and programs
- Analyze business trends to inform decision-making
- Collaborate with internal teams to drive improvements

- Monitor and report on account health and performance

Requisiti fondamentali
- 5+ years of relevant experience and a Bachelor's degree OR an equivalent combination of education and experience
- Experience in account management, client success, or sales within payments, technology, or financial services
- Strong knowledge of the payments industry, market trends, and merchant needs
- Proven ability to manage and grow accounts, achieve sales quotas through retention, upsell, and cross-sell
- Experience building strategic relationships, including with senior executives
- Proficiency with CRM tools (e.g., Salesforce) to manage pipelines and forecast
- Collaborative and adaptable in a fast-paced environment
- collaboration
- communication
- negotiation
- analytical thinking
- strategic mindset
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