Field Service Engineer IC-LC-MS
Pubblicato il 19-10-2026 - Thermofisher Scientific in Parma
Work Schedule Standard (Mon-Fri) Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. DESCRIPTION: As a Field Service Engineer II (IC-LC-MS) at Thermo Fisher Scientific, you'll contribute to delivering excellent service for sophisticated analytical and scientific instruments, specifically those belonging to the IC-LC-MS group. Working with customers across research, industrial, and healthcare settings, you'll install, maintain, troubleshoot,
and repair complex equipment such as IC, HPLC, Integrion, Vanquish, Triple Quadrupole, IonTrap, and Orbitrap systems. This position offers opportunities to work with advanced technology while contributing to scientific advancement and innovation. Key Responsibilities: * Perform on-site installation, repair, maintenance, qualification, and validation of IC-LC-MS instruments * Ensure delivery of all activities related to the specific instrumental branch with the highest possible efficiency * Assure customer satisfaction through excellence in repair and support * Work in conjunction with other ULS teams and Sales, maintaining a client-focused approach * Schedule repair, maintenance, and qualification jobs by priority * Maintain spare parts inventory, tools, manuals, and test equipment * Actively promote and sell installations, extended service contracts, preventative maintenances, and related services * Advise customers o