Reservations Manager

19 ott - Anacapri
Hosco.com

WeareonthelookoutforapassionateandprofessionalReservationsManagertojoinJumeirahCapriPalaceforthesummerseason2027. Themaindutiesandresponsibilitiesare: * Overseethedeliveryofinternalandexternalservice,quality,andcommercialperformancesasperCentralReservationsKPIobjectives. * Workcloselywiththeteamtomaximizerevenueopportunitiesandreduceoperationalinefficiencies. * Attendmeetingsrelatedtoreservationsandsharerelevantinsightsonperformanceandtrends. * Monitorautomatedreservationservicestoensureoptimalcapacityandresolveanyservicedegradation. * Monitorandfollowuponguestcomplaints,ensuringrelevantsolutionsareprovidedbycoordinatingwithotherdepartments. * Ensuretrainingofnewcolleaguesinthedepartmentandhotelsisplannedandscheduledinadvance. * Overseeallaspectsofpeoplemanagement,includingdevelopment,targetsetting,reviews,andperformance. * Actasapointofcontactforreservationswithexternalpartners,managingandmaintainingrelationships. * ActintheabsenceoftheDirectorofReservationsandperformotherdutiesasrequiredbymanagement. * Actasapointofcontactforreservationswithexternalpartners,managingandmaintainingrelationships. #J-18808-Ljbffr

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