Retail Excellence

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8iap3j

Retail Excellence & Training Manager Stella McCartney Via Morimondo, Milan

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Descrizione dell’offerta di lavoro

Lavorare per Stella McCartney è un'esperienza davvero gratificante. In qualità di azienda operante nell'industria della moda di lusso con un robusto profilo etico, siamo leader e innovatori nel settore.

The Retail Excellence & Training Manager is responsible for the execution and coordination of Global Retail Excellence and Retail Training programs across the retail network globally.

The role ensures the consistent implementation of retail standards, onboarding journeys, learning initiatives and client experience programs across all markets, supporting store teams through effective execution, capability building and continuous follow-up.

The position acts as a key operational partner to the Global Retail Excellence, Training & Operations Director,



translating global priorities into practical implementation across the retail organization.

Your Mission:

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- Drive the execution and coordination of Global Retail Excellence and Retail Training initiatives across the worldwide retail network, translating global priorities into consistent and effective implementation at market and store level.
- Coordinate and monitor key Retail Excellence tools and processes, including Stella Client Experience Checklists, monthly 1-to-1s, implementation trackers and action plans, identifying recurring execution gaps and ensuring appropriate follow-up with Retail teams.
- Manage the end-to-end onboarding journey for newly appointed Store Managers and Client Style Advisors, coordinating with HR, Retail and relevant stakeholders to ensure milestones, learning activities and completion requirements are delivered consistently across markets.
- Coordinate the annual Global Retail Training Calendar and the execution of seasonal

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8iap3j