Internship - Field Quality Support
Pubblicato il 19-10-2026 - Strategic Micro Systems of NJ in Bergamo
OUR STORY At STMicroelectronics, we believe in the power of technology to drive innovation and make a positive impact on people, businesses, and society. As a global semiconductor company, our advanced technologies and chips form the hidden foundation of the world we live in today.
When you join ST, you will be part of a global business with more than 115 nationalities, present in 40 countries, and comprising over 50,000 diverse and dedicated creators and makers of technology around the world.
Developing technologies takes more than talent: it takes amazing people who understand collaboration and respect. People with passion and the desire to disrupt the status quo, drive innovation, and unlock their own potential.
Embark on a journey with us, where you can innovate for a future that we want to make smarter and greener, in a responsible and sustainable way. Our technology starts with you.
Responsibilities and Qualifications for Internal Candidates Field Quality Support is responsible for acting as the link between customers, sales, engineering, quality,
and manufacturing teams when quality issues arise in the field. The role focuses on identifying, analyzing, and driving the resolution of customer-reported problems related to product performance, reliability, or nonconformity.
Main responsibilities
- Receive and review customer quality complaints and field failure reports.
- Coordinate cross-functional investigations to determine root causes.
- Track containment, corrective, and preventive actions until closure.
- Communicate progress and findings to internal teams and customers when needed.
- Monitor recurring issues and support continuous improvement initiatives.
- Ensure lessons learned are captured and fed back into product and process quality systems.
Key skills
- Bachelor's or master's degree ongoing or just finished (preferred in Management Engineering, Economics or similar field)
- Good written and spoken English skills are essential for effective communica