Italian Speaking Customer Service Agent For Scalable Capital
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading global enterprises. We pride ourselves on delivering white-glove service to our candidates while facilitating long-term career growth in the most dynamic international markets.
Job Overview
We are currently seeking a professional to fill the Italian Speaking Customer Service Agent For Scalable Capital position in Greece. This is a unique opportunity to join the innovative banking industry and provide high-quality support to clients within a fast-paced fintech environment, contributing to one of the most exciting Italian-speaking jobs currently available in Europe.
Key Responsibilities
- Deliver exceptional customer support to Scalable Capital users regarding banking inquiries and investment account management.
- Maintain high standards of professionalism while navigating complex banking regulations and security protocols.

- Assist clients with onboarding, document verification, and transactional queries with precision and empathy.
- Act as a brand ambassador for the banking sector by providing clear, accurate, and helpful information to Italian-speaking customers.
- Collaborate with cross-functional teams to resolve technical or financial issues reported by end-users.
- Contribute to the continuous improvement of customer experience metrics by providing constructive feedback to management.
- Handle sensitive financial data with the utmost confidentiality and in full compliance with GDPR and banking security standards.
- Native or fluent Italian (spoken and written).
- Valid EU passport (mandatory).
- Strong interest in the banking and fintech sectors, with a proactive approach to learning financial products.
- Exceptional verbal and written communication skills suitable for high-level banking correspondence.
- Ability to work on-site in

Italian Speaking Customer Service For Scalable Capital

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