Guest Assistant Day/Night

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8ih1x9

pbLocation Overview /bbr/Join our team in Aman Rosa Alpina. Since its opening in 1939, Rosa Alpina has offered its guests an unparalleled base for exploring Italy's UNESCO-protected Dolomites, celebrating the history of the property while uniting it with Aman's philosophy. /ph3bPosition purpose /b /h3pUnder the direct supervision of the Front Office Manager, the Guest Assistant Day/Night is responsible for guest registration, guest check-out, cashiering, and foreign exchange. He/she is also responsible for facilitating or providing assistance in case of guest inquiries/requests in accordance with hotel policies. He/she is also responsible for smooth overnight operations of the hotel for 2 nights per week in substitution of the Night Manager. /ph3bKey responsibilities /b /h3ulliEnsure the Brand is protected and guests are delighted by their on-property experience. /liliCollect and act on guest preferences. /liliOperate the Front Office properly and efficiently. /liliEnsure that the Night Audit process is carried out successfully. /liliPerform guest registration/check-in. /liliEscort guests to the room. /liliCreate and review guest folios and accurately encode guest information. /liliPerform clerical and cashiering duties. /liliAttend to guest complaints immediately and coordinate resolution.



/liliPossess full knowledge of emergency procedures. /liliAttend employee training and reviews on emergency responsibilities. /liliEnsure daily duties are conducted. /li /ulh3bWhat we look for in this position /b /h3h3bEssentials /b /h3pLanguages: verbal and written proficiency in English. /ppWork Experience: minimum 1 year in Front Office in an international luxury hotel. /ppbOthers: /b computer knowledge, ability to work shifts, flexibility, enthusiasm, desire to achieve goals, committed. /ph3bBenefits /b /h3pAt Aman Group, we believe that our colleagues are at the core of our success. We offer a competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included and at home. /pulliCompetitive compensation /liliComplimentary nights and discounted Food Beverage and Spa rates across all Aman and Janu properties /liliAccess to mySanitour+ Alto Adige supplementary healthcare fund /liliProfessional development and career growth opportunities /liliCornell University partnership with preferential rates for professional development courses /li /ul #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8ih1x9