Field Service Engineer

19 ott - Italia
Eaton Group

We're on an ambitious growth journey towards doubling our sales across EMEA by 2030 - and we're looking for people who want to help shape that success.
Eaton's Electrical division is currently seeking a Field Service Engineer who can be based in our offices in Segrate (Milan), or Padova, or Bologna.
The Field Service Engineer is responsible for providing on-site technical support for Power Quality products (UPS and Emergency Lighting) for commissioning, maintenance and repair in the assigned area.
Eaton provides a competitive total rewards package based on applicable skills, knowledge and experience, and aligned with internal and external market practices. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
Deliver on-site technical services including commissioning, preventive maintenance, troubleshooting, repairs, and system upgrades.
Ensure all activities are performed in full compliance with Eaton's Environmental, Health & Safety (EHS) standards and local regulations.
Plan, coordinate,



and manage service interventions directly with customers.
Diagnose technical issues and implement effective solutions to maximize equipment performance and customer satisfaction.
Verify the accuracy of technical and operational information before and during service activities, ensuring any discrepancies are addressed promptly.
Complete detailed service reports and communicate findings, recommendations, and corrective actions to customers and internal stakeholders.
Identify opportunities for spare parts, upgrades, and additional services, generating leads to support business growth.
Provide technical support and guidance to customers, authorized service partners, and subcontractors.
Deliver basic product and technical training to customers when required.Manage and maintain assigned spare parts inventory and service tools.
Participate in ongoing technical and product training programs in Italy and across Eaton's glo

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