Global It Network Service Senior Specialist

17 ott - Milano
Gruppo Campari

Overview
As Network Services Senior Specialist, you own the reliability and security of Campari's global network across offices, plants and cloud. You govern outsourced provider delivery, drive automation and infrastructure-as-code, and leverage AI to improve service efficiency. You will collaborate with the Network Architect and local IT to ensure designs translate into reliable, scalable implementations. This role blends technical leadership with governance to maintain high SLAs and continuous improvement across the network estate.
Retribuzione / Benefits
base salary 47,******,000 EUR + 10% STI
benefits package
international travel up to 10%
CCNL Industria Alimentare classification
potential variable compensation
Responsabilità
Manage quality and performance of network services across sites, aligned to target architecture and SLAs
Serve as escalation point for complex network incidents and drive root-cause analyses
Lead provider management, ensuring deliverables meet standards and documentation is up-to-date
Approve standard network changes within authority and ensure changes are properly classified and evidenced
Translate designs into executable delivery requirements and oversee site rollouts and technology refresh
Maintain network standards and baselines for LAN, Wi?Fi, WAN/SD?WAN, firewalls, SASE/Zscaler, and Azure networking




Advance automation and IaC by managing backlog, defining requirements and evaluating provider automation
Ensure security compliance and remediation through Cyber Security collaboration and audits
Act as Global IT liaison for local IT and OT boundary networks, with clear rollbacks and risk management
Monitor and report on SD-WAN analytics, Azure Network Watcher, and site tests to maintain user experience
Requisiti fondamentali
5+ years in enterprise networking with experience governing outsourced or managed services
Hands-on experience with change, SLA, problem management and ITIL practices
Solid knowledge of LAN, Wi?Fi, WAN/SD?WAN, firewalls, SASE/Zscaler, and Azure networking
Proven ability to read and critique automation proposals and translate into clear requirements
Strong incident management and cross-vendor troubleshooting capabilities
Fluent English (written and spoken)
Experience with provider implementation to technical acceptance
Willingness to travel up to 10%
Experience with ServiceNow or similar service management tools
Familiarity with AI tools in daily workflows
Improvement mindset
Judgement and escalation
Practical use of AI
LAN/Wi?Fi/WAN/SD?WAN
Firewalls, SASE/Zscaler
Azure networking

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