Guest services executive - concierge

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8ijvvr

h3Luogo di lavoro: /h3pAnacapri /ppWeareonthelookoutforapassionateGuestServicesExecutive-Conciergetojointhesummerseason2027ofJumeirahCapriPalace. /ph3Themaindutiesandresponsibilitiesare: /h3ulliGreetguestsuponarrivalandassistwithcheck-in,orientation,andgeneralinquiries. /liliHandleguestrequestsefficiently,ensuringtimelyfollow-upandaccuratecommunicationwithrelevantdepartments. /liliMaintainknowledgeofhotelservices,facilities,andlocalattractionstoprovideaccurateinformationandrecommendations. /liliPrepareandupdateguestprofiles,notingpreferencesandspecialrequirementsforpersonalizedservice. /liliAssistincoordinatingVIPamenitiesandspecialarrangementsundertheguidanceofseniorteammembers. /liliEnsurecompliancewithSOPs,groomingstandards,andhealthandsafetyprotocols. /liliSupporttheteaminmanagingreservations,confirmations,andguestcorrespondence. /liliHandleguestcomplaintsprofessionallyandescalatecomplexissuestoseniorcolleagues. /liliPromotehotelservicesandupsellopportunitiestoenhanceguestexperienceandrevenue. /li /ul #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8ijvvr