People & culture manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8ik8mj

H3bAbout Orient Express /b /h3 pArtisan of travel since 1883, Orient Express sublimates the art of travel with its luxury trains, hotels, and sailing yachts. The brand has just launched its first hotel, Orient Express La Minerva, in Rome - which will be followed by Orient Express Venezia in 2026. The experience continues with the recent launch of La Dolce Vita Orient Express train, followed by Orient Express Corinthian in 2026, the first of two Orient Express Sailing Yachts, and finally, the return of L'Orient Express train to railways. Since 2022, Orient Express is part of Accor Group's leading collection of luxury brands with a century-old legacy in the hotels and fine- dining sectors. In 2024, Accor and LVMH entered into a strategic partnership to accelerate the development of Orient Express. Follow the journey at @orientexpress on Instagram or visit the website at /p h3bAbout Orient Express La Dolce Vita /b /h3 pLa Dolce Vita Orient Express is the first Italian luxury cruise on rail, offering a unique travel experience across the country. Inspired by the golden age of railway tourism, the train features itineraries connecting Italy's major cities and destinations, providing passengers with top-class service, exceptional comfort, gourmet cuisine, and a refined atmosphere. The project aims to celebrate the charm and beauty of Italy, making each journey an unforgettable experience. /p h3bJOB DESCRIPTION /b /h3 pReporting to the General Manager, the PC Manager will drive strategic HR initiatives to foster a high-performance, inclusive and compliant workplace. The role is central in managing end-to-end HR operations, including crew workforce planning, shift scheduling, and labour relations - all with an unwavering commitment to our luxury standards and guest service excellence.



/p h3bStrategic Leadership HR Operations /b /h3 pDefine and deliver the HR strategy in alignment with the General Manager and the corporate guidelines of Orient Express. /p pLead the full spectrum of HR functions: talent acquisition, onboarding, performance management, learning development, compensation benefits, payroll, and personnel administration. /p pTranslate business priorities into effective people strategies and operational HR solutions. /p pEnsure a culture of continuous improvement and alignment with the brand’s identity and luxury positioning. /p pUpdate, review and ensure compliance with LQA/Forbes. /p h3bCrew Planning Workforce Scheduling /b /h3 pCo-lead with Finance the planning and monitoring of employment costs, ensuring alignment with operational budgets and staffing forecasts. /p pManage the People Culture department budget, balancing service excellence with cost-effectiveness. /p pMonitor key crew-related KPIs, including resources, absenteeism, shift coverage, and compliance with rest periods and working time regulations. /p pWork closely with the Operations team to ensure service continuity, responsiveness to unexpected changes, and agility during peak periods. /p pContribute to the development of scalable workforce planning processes and tools to support future network expansion and evolving regulatory frameworks. /p h3bIndustrial Union Relations /b /h3 ul liMaintain structured,



constructive relationships with trade unions and employee representatives representing the company in all collective and individual labour matters. /li liManage individual and collective disputes, disciplinary processes, and grievance cases with discretion and compliance. /li /ul h3bPeople Engagement Workplace Culture /b /h3 ul liPromote a culture of well-being, engagement, and excellence across all departments. /li liOversee the onboarding journey to ensure every new team member feels welcomed, trained, and aligned with brand values. /li liSupport managers in developing positive team dynamics, implementing action plans to improve collaboration and service culture. /li liDeploy initiatives that bring to life the Orient Express values and elevate the candidate and employee experience. /li /ul h3bQUALIFICATIONS /b /h3 pMaster's degree in Human Resources or related field. /p pMinimum 5 years of experience in a senior HR role, knowledge of the railway sector is mandatory. /p pDeep knowledge of industrial and union relations for the sector. /p pExcellent interpersonal and communication skills; fluent in Italian and English fluent. /p pHands-on and strategic. /p pProficiency with HR systems and tools and MS Office /p h3bADDITIONAL INFORMATION /b /h3 ul liGross annual salary range: 50.000 - 60.000 € + premio /li liStaff cantine /li liALL - Heartist Program: Employee benefit card offering discounted rates at all ACCOR locations and partner venues worldwide. /li liLearning development: Opportunity to develop your talent and grow within your property and across the world! /li liOur commitment to Diversity Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. /li /ul #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8ik8mj